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author avatar Justin Arocho, Ph.D.
author avatar Justin Arocho, Ph.D.
Dr. Arocho specializes in cognitive-behavioral therapy for anxiety disorders, OCD, depression, insomnia, and body-focused repetitive behaviors. He has diverse experience across various mental health settings, including academia.
Reviewed By: reviewer avatar Dr. Paul Greene
reviewer avatar Dr. Paul Greene
Dr. Paul Greene is the founder and director of the Manhattan Center for Cognitive Behavioral Therapy in New York City. With 14 years of dedicated service in private practice, Dr. Greene brings a wealth of experience to his role. His career also includes teaching at the Mount Sinai School of Medicine and conducting research at the Memorial Sloan Kettering Cancer Center.

Reviewed and updated: June 2026

Many people use these two terms interchangeably, but there are important differences between being assertive and being aggressive. The key difference is respect: assertive communication involves standing up for yourself while respecting the needs of others, whereas aggressive communication prioritizes your own needs without regard for others. See below for examples of assertive communication and some helpful tips.

What Is Assertiveness?

Assertiveness is a helpful way of communicating that is clear, direct, and constructive. It’s built on the understanding that your own needs and another’s needs are both important to consider, and that both deserve to be respected.

What Is Aggressiveness?

Aggressiveness, on the other hand, is a way of communicating where you try to control the behavior of others. You put your own needs first, without any consideration for the other person’s needs.

Benefits of Assertiveness

Assertiveness doesn’t come easily for many people, but it is an important skill for everyone to learn. Why is assertiveness so important? It helps you do the following:

  • Strengthen relationships by showing respect for self and others
  • Reduce “power struggles”
  • Resolve conflict in an effective way
  • Build confidence in expressing needs, wants, and feelings, and making requests
  • Build self-esteem
  • Reduce feelings of anxiety, resentment, or helplessness

How are being assertive and aggressive different?

Some people may shy away from being assertive out of fear of being aggressive. This is because being assertive can feel like being aggressive when it’s new or unfamiliar. But assertiveness and aggressiveness are not the same.

Assertive communication shows respect for others’ needs; aggressive communication does not. It is respectful, clear, and firm. This includes listening to the other person and showing interest or concern.

Aggressive communication can include making demands of someone without listening to them. Sometimes it involves shouting, interrupting, or talking over others. Bullying is also a form of aggressiveness. Because aggressive communication doesn’t respect others’ needs, it usually hurts feelings and can damage relationships.

Passive vs Assertive vs Aggressive Communication

Another common communication style is being passive. Being passive means that you tend not to express your needs or feelings directly. Instead, you hope that the other party will realize how you’re feeling and what you’re thinking and will act accordingly. The advantage of passive communication, if there is one, is that there is rarely conflict. However, the disadvantages are significant — specifically, that your needs and preferences will likely go unnoticed and that you won’t get what you want. In the long term, a passive communication style can harm self-esteem.

A passive communication style does not express, and, therefore, does not honor your own needs. Some would say this is tantamount to disrespecting your own needs or even yourself.

StylePassiveAssertiveAggressive
Expresses needsRarelyClearly & respectfullyForcefully
Respects othersYesYesNo
Respects selfNoYesYes
Typical resultResentmentCooperationConflict

Assertive Communication Tips

Learning to communicate assertively takes practice, but anyone can learn to be more assertive. Here are some tips for assertive communication:

  • Describe the situation at hand using “just the facts.”
  • Share your feelings on the matter, or the impact that another person’s behavior is having on your feelings.
  • Use “I” statements. When you do this, you make clear where you’re coming from, and show that you’re taking ownership of your own needs and behavior. It also makes it harder for the other person to feel criticized or attacked.
  • Express yourself directly and clearly — whether sharing an opinion, asking for something, or turning someone down.
  • Be a “broken record” and remain firm. Sometimes you have to express your needs and wants more than once before they’re acknowledged and respected by others. Staying firm and consistent can help, without becoming aggressive.
a woman in red long sleeve shirt

Example of Assertive Vs. Aggressive Communication

Consider the following scenario:

Sam was excited to cook a meal, and went into the kitchen. Once there, Sam found that his roommate, Alina, had left the kitchen filthy, with the sink full of dirty dishes, including all of the utensils Sam needed to cook his meal. Leaving the kitchen dirty went against their “house rules,” and Sam knew he’d have to approach Alina about the situation.

Example: aggressive communication

Here’s an example of how Sam might communicate aggressively in addressing this with Alina:

Sam: “Alina! This kitchen is an absolute mess! What makes you think you can just leave it like this? I can’t do the cooking I wanted to do now.”

Alina: “I’m sorry — I got busy and had to head out before—”

Sam (interrupting): “I don’t care if you were busy! You know the house rules the same as I do — you have to leave the kitchen clean after you use it.”

Alina: “Why are you making such a big deal about this?!”

Example: assertive communication

Now, here’s an example of how Sam might use assertiveness in addressing this with Alina:

Sam: “Hey Alina. When I went into the kitchen to cook, I found the countertop and all of the utensils I needed were dirty from you using them. I’m pretty upset because now I can’t do the cooking I was looking forward to.”

Alina: “I’m sorry about that — I got busy and had to head out earlier before I had a chance to clean everything up, and then I forgot when I got home.”

Sam: “Ok, I get that — I know things have been hectic for you lately. Now that you’re back home, can you please clean up the kitchen now so I can do my cooking later on? I would really appreciate it.”

Alina: “Sure, I’ll do it in just a minute.”

Example: Passive communication

If Sam’s tendency is toward passive communication, it might go like this:

Sam, after going into his room hoping that Alina would clean the dishes when he was in there, comes out and sees the kitchen is still a mess. Alina happens to be nearby, and Sam says, “Hey Alina, how’s it going?”

Alina: “Fine, how are you?”

Sam: “Good, I was thinking about making dinner.”

Alina: “OK sounds good. See you later,” and then goes into her room.

Key differences in being aggressive vs assertive examples

In the second example, Sam used his assertive communication skills to let Alina know he was upset about the kitchen. He made it clear he was not okay with Alina’s behavior while also listening to her and trying to understand why she didn’t clean up the kitchen sooner. He also used “I” statements about how the dirty kitchen was affecting him, rather than placing blame on Alina. Sam also clearly stated his request for Alina to clean up in a way that was direct, but respectful.

Frequently Asked Questions

How can I be assertive without being aggressive?

It’s not always easy, but the key involves finding a way to express what you want while simultaneously respecting the preferences of the other person. If you neglect the former, you end up being passive. If you neglect the latter, you can find yourself being aggressive.

Why do people confuse assertiveness with aggression?

In casual conversation the terms are sometimes used interchangeably. However a proper understanding of each term involves appreciating how they’re different. If people aren’t thinking carefully about different communication styles and their impacts, they may confuse the two or think they’re equivalent. They’re not.

Can assertiveness be learned?

Yes! Whether your natural tendency leans toward aggressiveness or passivity, you can learn to be more assertive. It takes intention and practice, and sometimes some guidance from others, but not always.

What are assertive behaviors?

Respectfully verbalizing your own preferences, setting limits or verbally pushing back when someone is being disrespectful, and speaking up despite discomfort when the situation calls for it — these are all examples of assertive behavior.

Many people struggle with assertiveness because they worry about hurting others’ feelings, creating conflict, or being seen as selfish. Others may have learned growing up to put other people’s needs ahead of their own. Fortunately, assertiveness is a skill that can be learned and strengthened with practice. If you’d like help becoming more assertive or improving your communication skills, please contact us.

author avatar
Justin Arocho, Ph.D. Assistant Director
Dr. Arocho specializes in cognitive-behavioral therapy for anxiety disorders, OCD, depression, insomnia, and body-focused repetitive behaviors. He has diverse experience across various mental health settings, including academia.

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